FAQ

Frequently Asked Questions

Can All Dents Be Fixed?

No. The most important factors in determining if a dent can be repaired by Paintless Dent Repair are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep, or twisted. On the other hand, some dents that are as small as a dime, but very deep, cannot be fixed using Paintless Dent Repair because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep. The most common dents fixed are the size of a golf ball and under. About 95% of minor dents can be repaired, leaving about 5% of minor dents that can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations. We will advise you of any dents that our PDR process cannot remove when you contact us for your vehicle consultation.

Can Paintless Dent Repair help me SELL MY CAR?

Have you ever heard the saying “Image is everything”? Most people judge a car by its appearance. If it looks good, they assume it has been well taken care of. Used car dealers and wholesalers know this. They also know what they spend on Paintless Dent Repair will increase the price of the car, and will help them sell the car more quickly. If you’re selling your car, Paintless Dent Repair is one of the best ways to get top dollar, more interested buyers, and a quicker sale.

Can Paintless Dent Repair help me with my LEASE RETURN vehicle?

It sure can. We can remove those dents for a lot less than you will be charged by the dealer for “excessive wear and tear on your vehicle’s exterior.” If your lease will be up soon, give us a call – you’ll be glad you did.

Do you do scratches or paint work?

No, we don’t. There are too many quality problems with the quick, mobile paint repair systems. If your vehicle needs paint work, I’ll be happy to refer you to a quality paint shop in your area.

How are TDR’s services different from what others offer ?

The staff of Texas Dent Removal (TDR) takes pride in every car and every step of every process. When the business was formed, the guiding objective was to offer a premier detailing service to our clients.
One of the ways we do this is by carefully choosing the best products available from around the world to be used in each of our tasks. We do not want to up-sell unwanted or un-needed services with a higher profit in mind.
Our goal is to provide you with an experience you’ve never had and to make your automobile everything you want it to be.
I encourage all new clients to contact us for a consultation. When we meet for your consultation, it gives us the opportunity to talk with you and get an idea of what is important to you and to actually see the car and know what is really needed.
We will then be able to discuss with you what your vehicle’s needs are.

How long does it take?

There is no single answer to this question. We will give you an estimated time to complete the job. We do our best to have your car ready for before the estimated time given. Sometimes though, it takes us longer than anticipated. It does not happen often, but it can happen. It is important to remember that quality comes first, we don’t operate on the premise of quantity over quality. Should it appear that it will take longer than estimated, we will call you and advise you so that you can plan accordingly.

I’ve got lots of dents – do you have a discount for more than one dent?

Yes, we offer discounts for multiple dents. If you have more than one minor dent on a panel, we can generally include those dents for very little extra, depending on the sizes and number of dents. If your car has a lot of minor dents, we offer a per car price that is very reasonable.

What are the benefits of Paintless Dent Repair?

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair, as is typical with most conventional repairs. Cost is also a major benefit of Paintless Dent Repair. A typical estimate for a minor dent from a body shop usually ranges between $350 – $500 or higher. That same dent can usually be repaired for $75 – $150 using Paintless Dent Repair. Time savings is yet another advantage. That same dent can often be fixed in less than an hour. A body shop will take 3 – 5 days, or longer.

What does “no drilling” mean?

It has become common practice by many Paintless Dent Repair technicians to drill or punch holes in places like door frames, quarter panel jambs, inner wheelhouse panels, etc. to gain access to a dent with their tools. Most of the time, the customer is not even informed of this. I have seen “repairs” where as many as 7 – 10 holes were drilled to access one dent.

Texas Dent Removal will always take the extra time to try to repair a dent without drilling. In the event that there is no other way to repair a dent except to drill a small hole, or if it is less expensive to drill a small hole, you will always be advised of this before-hand and the choice will be yours. If a small hole is necessary, it will be rust-proofed and plugged.

What is a paint sealant?

Simply put, they are man made products that are more durable than carnauba waxes. Sealants can last months longer than waxes.

What Is Auto Detailing?

Detailing is different for everyone. To some people, a quick exterior car wash with a bucket and brush is a detail. To some it means spending 20+ hours on a single car so that every surface can be meticulously cleaned and protected. The meaning of that word depends on who you ask. For us, what matters is understanding what car detailing means to YOU. Everyone’s needs can be different and discovering what’s important to you will enable Texas Dent Removal to provide the best service possible.

What is paint correction / restoration?

It is the process of truly removing scratches, swirl marks, etching (bird, acid rain and bug marks) and oxidation. By using the term “truly removing” what we mean is that we do not use polishes or compounds that are specifically designed to fill surface defects temporarily. Many shops use those types of products because they can meet their allotted time per car all while meeting a price point. This is why so many will get a “full detail and buff” and 2 washes later the paint looks exactly the same as it did prior to their “full detail and buff”. Whether we get satisfactory results with a light polish, medium cut polish, compound or wet sanding, our goal is to get lasting results. We do not fill surface defects, but we actually level the flaws with micro-abrasive polishes and clean using quality pads. As long as the surface is kept clean the right way, it will stay looking great for a very long time.

What is Paintless Dent Repair?

Paintless Dent Repair (PDR), is a method of removing minor dents and dings without removing any paint from the vehicle. This is done by very patiently massaging the dent out from the back of the panel, or sometimes from the front using specialized tools.

Will my dents be 100% gone?

On minor dents, in most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, once we’re done, most people are amazed at the results. We always explain in detail how your dented area will likely look before any work is started.

Will my dents come back?

Absolutely not. Once a dent has been removed properly with Paintless Dent Repair, it never comes back. Most dents repaired conventionally develop a ring around the dent, or sand scratch marks 3 – 6 months after the repair. This is never the case with our properly performed Paintless Dent Repair.

Will my paint be damaged?

No. Today’s factory paints are very flexible and will not be damaged in any way by this process. Paintless Dent Repair is the only way to repair a dent and still keep your factory paint.

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